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Frequently Asked Questions

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    General
    1. Where will my order be delivered?
    2. When shall I receive my order?
    3. Υπάρχει κόστος μεταφοράς που θα χρεωθώ;
    4. How can I be informed about the delivery cost of my order?
    5. What will happen in the case I am absent at the time of delivery that has been agreed?
    6. What will happen in the case my order is delayed?
    7. What will happen in the case my order is lost?
    8. Which is the procedure at the arrival of the order?
    9. What do I do when I realise that I have ordered the wrong products and the order has not yet been sent?
    10. What should I do if I have ordered by mistake a product I do not want and the order has already been despatched or received?
    11. What should I do if I realise during the receipt of my order that the company has done an error in my order?
    12. What should I do if a product is deteriorated?
    13. How are made the refounds?